mS
melody S

1 reviews | Active since Jun 2011

15 Sept 2015, 14:32

thank you

i have changed email addresses and it can be quite time consuming to get this information out so i set an auto response for all emails. i went to check in today to see if my emails are coming down slowly and i see someone from Mweb had actually read my auto response and was kind enough to take note and update my information and sent a lovely response to inform me of this. thank you Aisha for going the extra mile it is much appreciated!

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Replies (1)
Mweb
Mweb's reply15 Sept 2015, 15:13
Official
Hello melodys,

Thank you for this valuable feedback which we really appreciate.

We are delighted that your service experience with MWEB was positive as we continually strive to improve our levels of service and support to our customers.

We will ensure that Aisha gets this wonderful feedback.

We wish you many happy customer experiences with us!

Kind regards
MWEB Client Services

Best regards,