S
Samuel
1 reviews | Active since Apr 2026
23 Apr 2026, 08:51
Thabile was very hel...
Thabile was very helpful although it took twenty hours to reply
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Replies (1)0
Replies (1)
Mweb's replyOfficial
23 Apr 2026, 08:57Hi Samuel,
Thank you for sharing your feedback with us. We are pleased to hear that Thabile was helpful and able to assist you, and we appreciate you acknowledging that positive interaction. At the same time, we understand that the response time was longer than expected, and we recognise the frustration this may have caused.
Your comments regarding both the service received and the delay in response will be shared with our Service Quality Team for review and improvement, as timely communication is important to us.
Kind regards,
Mweb Team
Thank you for sharing your feedback with us. We are pleased to hear that Thabile was helpful and able to assist you, and we appreciate you acknowledging that positive interaction. At the same time, we understand that the response time was longer than expected, and we recognise the frustration this may have caused.
Your comments regarding both the service received and the delay in response will be shared with our Service Quality Team for review and improvement, as timely communication is important to us.
Kind regards,
Mweb Team
Best regards,
Mweb's reply23 Apr 2026, 08:57
Official
Hi Samuel,
Thank you for sharing your feedback with us. We are pleased to hear that Thabile was helpful and able to assist you, and we appreciate you acknowledging that positive interaction. At the same time, we understand that the response time was longer than expected, and we recognise the frustration this may have caused.
Your comments regarding both the service received and the delay in response will be shared with our Service Quality Team for review and improvement, as timely communication is important to us.
Kind regards,
Mweb Team
Thank you for sharing your feedback with us. We are pleased to hear that Thabile was helpful and able to assist you, and we appreciate you acknowledging that positive interaction. At the same time, we understand that the response time was longer than expected, and we recognise the frustration this may have caused.
Your comments regarding both the service received and the delay in response will be shared with our Service Quality Team for review and improvement, as timely communication is important to us.
Kind regards,
Mweb Team
Best regards,