SH
Stephen H
1 reviews | Active since Oct 2013
30 May 2026, 17:11
Tevin was extremely patient and helped me try numerous options to help me get my Fibre service re-instated
Tevin was extremely patient and helped me try numerous options to help me get my Fibre service re-instated.We eventually sorted it out after trying numerous log-ins and passwords
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Replies (1)Mweb's replyOfficial
01 Jun 2026, 13:18Hi Stephen,
Thank you for taking the time to share this wonderful feedback. It’s fantastic to hear that Tevin remained patient and dedicated throughout the troubleshooting process, working through multiple options with you until the fibre service was successfully restored. Persistence and commitment to finding a solution are qualities we greatly value in our support team.
We’ll continue focusing on providing the kind of thorough and determined assistance that helps get our customers back online as quickly as possible.
Kind regards,
The Mweb Team
Thank you for taking the time to share this wonderful feedback. It’s fantastic to hear that Tevin remained patient and dedicated throughout the troubleshooting process, working through multiple options with you until the fibre service was successfully restored. Persistence and commitment to finding a solution are qualities we greatly value in our support team.
We’ll continue focusing on providing the kind of thorough and determined assistance that helps get our customers back online as quickly as possible.
Kind regards,
The Mweb Team
Mweb's reply01 Jun 2026, 13:18
Official
Hi Stephen,
Thank you for taking the time to share this wonderful feedback. It’s fantastic to hear that Tevin remained patient and dedicated throughout the troubleshooting process, working through multiple options with you until the fibre service was successfully restored. Persistence and commitment to finding a solution are qualities we greatly value in our support team.
We’ll continue focusing on providing the kind of thorough and determined assistance that helps get our customers back online as quickly as possible.
Kind regards,
The Mweb Team
Thank you for taking the time to share this wonderful feedback. It’s fantastic to hear that Tevin remained patient and dedicated throughout the troubleshooting process, working through multiple options with you until the fibre service was successfully restored. Persistence and commitment to finding a solution are qualities we greatly value in our support team.
We’ll continue focusing on providing the kind of thorough and determined assistance that helps get our customers back online as quickly as possible.
Kind regards,
The Mweb Team
