1 reviews | Active since Aug 2016
Terrible Turn Around Time
Mweb Reference: MWB **********
I was on the phone with mweb for about 45 min - to discuss the running issue i have with the installation of my Fiber line. I have had appointments made - but no one arrive and and and the list goes on!
I have this referece number from 30/10/2017 and was told i would get response no later than 48hours... well it is now 7 DAYS later! I am so disappointed - I will never refer anyone to Mweb EVER again!
Good day Janitaduncker
Thank you for taking the time to raise this matter.
As discussed with our client service representative, this matter has been addressed and forwarded to the relevant persons.
They will be investigating the query and will remain in contact with you until it is resolved.
Should you have any further queries, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services
Best regards,
Good day Janitaduncker
Thank you for taking the time to raise this matter.
As discussed with our client service representative, this matter has been addressed and forwarded to the relevant persons.
They will be investigating the query and will remain in contact with you until it is resolved.
Should you have any further queries, please do not hesitate to call our contact center.
Kind regards
MWEB Client Services
Best regards,