Terrible tech support

Item: Mweb
Rating: 1
Author: Stephanie M

<p>I have been on the line for 15min and when someone finally got to me they have transfered me again and I am still on hold </p>

Helpful (0)

Replies (2)

Mweb's replyOfficial

19 Jun 2017, 14:45

Hi stephanie-ann-matthews-rankin

Thank you for bringing this to our attention.

As per your discussion with our Customer service consultant, this matter has now been addressed.

Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

Best regards,

Mweb's reply19 Jun 2017, 14:45

Official

Hi stephanie-ann-matthews-rankin

Thank you for bringing this to our attention.

As per your discussion with our Customer service consultant, this matter has now been addressed.

Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

Best regards,

Stephanie M's updateReviewer Update

19 Jun 2017, 14:46

Mweb has called me back issue still not resolved by its on the way to being sorted

Stephanie M's update19 Jun 2017, 14:46

Reviewer Update

Mweb has called me back issue still not resolved by its on the way to being sorted