S
Shival

1 reviews | Active since Nov 2022

03 May 2024, 20:51

Terrible support with fiber activation

Terrible experience with Mweb customer care and support after my account was suspended due to an error on their part , I.e apparently orders were stuck and were not clearing due to a public holiday . Sat on calls for almost 2 hours trying to get hold of support to assist , after many failed attempts managed to get hold of a support person , the person was clearly *********** and advised to “wait” 24h for the line to be reconnected. 3 days later and still no sign of the internet connection being restored . Worst service ever. Will not recommend !

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