1 reviews | Active since Feb 2015
TERRIBLE SERVICE, WASTE OF TIME & MONEY!
We have been up and down with MWEB for 3 weeks now, 4 different technicians, no one has solved the problem, from being on hold in total for over 4 hours, been in contact with a person on their Facebook page, sending countless emails, being told i would be contacted on numerous occasions and STILL haven't received a call!<br> We run 3-4 different companies from home and haven't had wifi for 3 weeks, thats nearly a month, I'm paying over R500 per month for absolutely NOTHING, i have informed someone to contact me re cancelling the account, and what a surprise, no one has called me!<br> <br> I refuse to call again and wait on hold and waste a single cent further on your company!<br> <br> You can go to this link to see SOME of the history & comments on their Facebook page<br> [URL Removed]<br> <br> ABSOLUTELY TERRIBLE SERVICE!!!
Thank you for taking the time to bring this to our attention.
Our customer care representative has been in contact with you.
A call back is being arranged for this evening, around 20:30 to troubleshoot the wifi issue you have encountered.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this to our attention.
Our customer care representative has been in contact with you.
A call back is being arranged for this evening, around 20:30 to troubleshoot the wifi issue you have encountered.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
