MH
Mohamed H
1 reviews | Active since Sept 2011
24 Jul 2015, 08:23
Terrible service as well as bad attitude
Contacted @mwebhelp on twitter to assist in resolving my ADSL line which keeps dropping, it has been over two weeks and it has not been resolved, @mwebhelp kept blaming Telkom and advised that my line connection dropping 3 times a day for around 2 to 3 hours of the time is normal. I have the screenshots. I refuse to accept that my line dropping close to 100 times a month is normal.
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Replies (1)
Mweb's replyOfficial
24 Jul 2015, 12:41Hello Azie00,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply24 Jul 2015, 12:41
Official
Hello Azie00,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services