Terrible service

I have newly installed my mweb fibre last week 22nd June.. However was no internet service called and complained they sent technical support 2days later.. Technical support assured me IL be up and online within 45mins. It's been 5 days now I'm still waiting. Iv called mweb a dozen of times and have been told to hold eventually only to be cut off. I think from reading all the reviews I would rather cancel mweb and they have to interest in they customers. For sales they call immediately however to attent to a query I have to hold. When I ask for a manager they cut the call. Terrible customer service. Worse service iv ever received and by the way they already took my installment from my account when Im not even connected to the internet.