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Caeleane C
1 reviews | Active since Nov 2010
28 Aug 2026, 12:42
Terrible service
Worst customer service ever. I need to order something, I cannot find it online or on the app. Communication on the app is non existent and when you call they refuse to help you,telling you to order online. Think its time to give Mweb notice.
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Replies (1)
Mweb's replyOfficial
28 Aug 2026, 12:54Hi Caelene,
We understand how frustrating it must be when you're trying to place an order and are unable to find what you're looking for online, while also struggling to get the assistance you need through our support channels. Feeling unsupported when you're simply looking to make a purchase is certainly not the experience we aim to provide.We're here to help and would welcome the opportunity to assist further. Please send us a direct message via Hello Peter with details of the product or service you're trying to order, and we'll gladly take a closer look and guide you accordingly.
Kind regards,
Mweb Team
We understand how frustrating it must be when you're trying to place an order and are unable to find what you're looking for online, while also struggling to get the assistance you need through our support channels. Feeling unsupported when you're simply looking to make a purchase is certainly not the experience we aim to provide.We're here to help and would welcome the opportunity to assist further. Please send us a direct message via Hello Peter with details of the product or service you're trying to order, and we'll gladly take a closer look and guide you accordingly.
Kind regards,
Mweb Team
Mweb's reply28 Aug 2026, 12:54
Official
Hi Caelene,
We understand how frustrating it must be when you're trying to place an order and are unable to find what you're looking for online, while also struggling to get the assistance you need through our support channels. Feeling unsupported when you're simply looking to make a purchase is certainly not the experience we aim to provide.We're here to help and would welcome the opportunity to assist further. Please send us a direct message via Hello Peter with details of the product or service you're trying to order, and we'll gladly take a closer look and guide you accordingly.
Kind regards,
Mweb Team
We understand how frustrating it must be when you're trying to place an order and are unable to find what you're looking for online, while also struggling to get the assistance you need through our support channels. Feeling unsupported when you're simply looking to make a purchase is certainly not the experience we aim to provide.We're here to help and would welcome the opportunity to assist further. Please send us a direct message via Hello Peter with details of the product or service you're trying to order, and we'll gladly take a closer look and guide you accordingly.
Kind regards,
Mweb Team