1 reviews | Active since Oct 2026
Terrible Service.
Absolutely terrible service. Waited in total around 3 hours on 4 different calls for an agent to answer. Only to be told they can't help me and contradicting each other.
Took them a week to activate my line after Openserve were done with the ONT.
STAY AWAY
Hi Lello,
We understand how frustrating this experience has been, especially after spending around three hours across four calls waiting for assistance, only to receive conflicting information and being told the agents could not assist. We also recognise how disappointing it must have been to wait a further week for your line to be activated after Openserve completed the ONT installation.
We’d like the opportunity to look into your experience and offer further assistance. Please send us a private message with a brief description of your query so we can review this and assist you further.
Kind regards,
The Mweb Team
Hi Lello,
We understand how frustrating this experience has been, especially after spending around three hours across four calls waiting for assistance, only to receive conflicting information and being told the agents could not assist. We also recognise how disappointing it must have been to wait a further week for your line to be activated after Openserve completed the ONT installation.
We’d like the opportunity to look into your experience and offer further assistance. Please send us a private message with a brief description of your query so we can review this and assist you further.
Kind regards,
The Mweb Team