AC
Andy C
1 reviews | Active since May 2021
18 Oct 2024, 11:21
Terrible
I am extremely dissatisfied with Mweb and Vodacom as service providers.
I ordered Vodacom fibre through mweb, and I got an external installation team out to my property. The installation team was amazing and prepared to help me.
But after 8 days of waiting for mweb and Vodacom to approve my installation, Vodacom rejected my installation and somma cancelled it on my behalf!!!!!!!!!!!
Why? Because they are not prepared to install as it will cost them too much, and according to mweb between them and Vodacom, Vodacom only installs 40 meters of fibre line, and will not bear a further cost! WHICH IS NOT STATED TO A CLIENT ON THE T&C’s!!!!!!!!!!!!!!!! Then I was told I must bear that cost! Uhm? NO!!!!!!
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Replies (2)AC
Andy C's updateReviewer Update
18 Oct 2024, 11:37By the way. I have screenshots to prove that on my side, the order has NOT been cancelled!!!!!!
AC
Andy C's update18 Oct 2024, 11:37
Reviewer Update
By the way. I have screenshots to prove that on my side, the order has NOT been cancelled!!!!!!
AC
Andy C's updateReviewer Update
18 Oct 2024, 12:17I have also requested to speak to mweb manager. That was at 11:20.
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AC
Andy C's update18 Oct 2024, 12:17
Reviewer Update
I have also requested to speak to mweb manager. That was at 11:20.
No feedback yet.
No feedback yet.