1 reviews | Active since Oct 2009
Terrible Customer Service
<p>I have spent more than an hour on the phone with Mweb and they keep on telling me to contact Telkom. This is so sad to get this level of service when you are trying to moving your ADSL line from Telkom to MWEB!!! Shocking Part is that Telkom is more assisting and making more sense telephonically.</p> <p> </p> <p>AT Mweb you having to deal with people like Abdul Abrahams and Allison Allen who blatently tell you they know everything...your account MUST be in arrear. I said to them I am looking at my statment, Telkom confirmed it's NOT a billing suspension! Geewuz...WHAT A NIGHTMARE!!!</p> <p> </p> <p>MWEB - THIS IS SHOCKING SERVICE!!! REALLY!!!</p>
Hi Dean123
Thank you for bringing this to our attention.
As per your discussion with our customer care representative, this matter has now been addressed.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Hi Dean123
Thank you for bringing this to our attention.
As per your discussion with our customer care representative, this matter has now been addressed.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
