JB
Jacques B
1 reviews | Active since Mar 2026
20 Mar 2026, 13:36
Terrible - Avoid at all costs.
Worst ISP of all time. Please stay away!!! Waiting for years on phone just to speak to someone to change anything. Guys we as South Africans deserve better and there are way better companies out there.
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Replies (1)
Mweb's replyOfficial
20 Mar 2026, 13:41Hi Jacques, he experience you’ve described, long wait times just to make basic changes, is not the standard we aim to deliver. Access to support should be straightforward and efficient, without requiring repeated follow-ups or extended time on hold.
Delays of this nature are taken seriously, as they directly impact your ability to manage your service with ease. Your feedback highlights a gap that needs attention to ensure a more responsive and consistent experience.
If there are any outstanding changes still needed on your account, you’re welcome to share them here so they can be addressed without further delay.
Kind regards,
The Mweb Team
Delays of this nature are taken seriously, as they directly impact your ability to manage your service with ease. Your feedback highlights a gap that needs attention to ensure a more responsive and consistent experience.
If there are any outstanding changes still needed on your account, you’re welcome to share them here so they can be addressed without further delay.
Kind regards,
The Mweb Team
Best regards,
Mweb's reply20 Mar 2026, 13:41
Official
Hi Jacques, he experience you’ve described, long wait times just to make basic changes, is not the standard we aim to deliver. Access to support should be straightforward and efficient, without requiring repeated follow-ups or extended time on hold.
Delays of this nature are taken seriously, as they directly impact your ability to manage your service with ease. Your feedback highlights a gap that needs attention to ensure a more responsive and consistent experience.
If there are any outstanding changes still needed on your account, you’re welcome to share them here so they can be addressed without further delay.
Kind regards,
The Mweb Team
Delays of this nature are taken seriously, as they directly impact your ability to manage your service with ease. Your feedback highlights a gap that needs attention to ensure a more responsive and consistent experience.
If there are any outstanding changes still needed on your account, you’re welcome to share them here so they can be addressed without further delay.
Kind regards,
The Mweb Team
Best regards,