KR
Kyle R
1 reviews | Active since Dec 2011
21 Sept 2017, 20:55
Terrible Adsl speed
I've contacted Mweb for over a week now to rectify my speed problem with my ADSL and the have done nothing. I'm consistently getting 0.4Mbps on my 2Mbps line. MWeb I cant do this anymore, either you guys rectify the problem permanently or I'm cancelling my services with you guys and will make sure I tell people how horrible your service is.
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Mweb's replyOfficial
04 Oct 2017, 14:03Good day kyleraman
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
Please do not hesitate to contact technical support should you require any further assistance.
http://www.mweb.co.za/aboutus/contact-us
Kind regards
MWEB Client Services
Best regards,
Mweb's reply04 Oct 2017, 14:03
Official
Good day kyleraman
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
Please do not hesitate to contact technical support should you require any further assistance.
http://www.mweb.co.za/aboutus/contact-us
Kind regards
MWEB Client Services
Best regards,