MR
Matthew R

1 reviews | Active since Mar 2014

17 Feb 2015, 18:50

Telkom/mweb service disgusts me

Every single day since we got our ADSL, through MWEB. It has been nothing but hassles. From losing connection to having no connection throughout the whole day. If you don't pay it, your line gets cut even though we are paying for absolute garbage, or nothing for that matter. Garbage would actually be a bit better than what we pay for. The call centre service from Telkom is bad...trying calling 10 times and having them drop the phone in your ear all the time or maybe it's just their horrible network. While I was typing this complaint, I got disconnected from the network 3 times. Mweb just says

0
Replies (1)
Mweb
Mweb's reply18 Feb 2015, 11:49
Official
Hello nocomment,

We have tried unsuccessfully to contact you since this complaint was posted.

Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.

Kind regards
MWEB Client Services