Telkom - Mweb
What a mistake to move from Telkom to Mweb. No service after 22h00 and internet goes off just after that. upgrade my line to a 4M line but it is slower that the telkom line. Every day internet goes offline round about 6 times. Do we really get what we are paying I do not think so. Organised a team to monitor that. and am willing to take the findings to court . NO outside court settlements will take place I will expose this for the customers sake
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Mweb's replyOfficial
05 Aug 2015, 10:08Hello Redrum338,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply05 Aug 2015, 10:08
Official
Hello Redrum338,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,