MR
Martin R
1 reviews | Active since Oct 2015
14 Oct 2015, 13:38
Telkom disable my data line, I was paying for it
I have been paying R340 for a MWEB DSL line and 2mb uncapped data. My telkom line was suspended and Telkom de-activated my DATA line i had with Telkom. Mweb then billed me R340 still for my data line and data.<br> Telkom installed my line again and now my landline is working but my data line isn't?? How is it possible for Telkom to disable my line i have with Mweb?? isn't that a breach in privacy. Them accessing my account withuot permission??
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Mweb's replyOfficial
14 Oct 2015, 15:15Hello exiled,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply14 Oct 2015, 15:15
Official
Hello exiled,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services