CS
Courtney S

1 reviews | Active since Jul 2017

26 Jul 2017, 13:57

TELEPHONE IS ENGAGED ALL THE TIME

<p>My internet has been down for a while and I have not been able to get hold of anyone at Mweb. It is highly frustratin. Have been attempting everyday for the past week and the phones have just been engaged, and when I go online at work to send mweb an email, it doesnt want to connectto my account, as it says the service is currently unavailable. DO NOT KNOW WHAT TO DO ? Where is the service I am paying for.</p>

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Replies (1)
Mweb
Mweb's reply26 Jul 2017, 16:58
Official

Good day CourtneyLyn

Thank you for taking the time to bring this matter to our attention.

As discussed with our client service representative, this matter has been addressed and forwarded to the relevant persons.

They will be in contact with you to do further troubleshooting regarding the connection.

Should you have any further queries, please do not hesitate to contact us via our social media channels as advised.

Kind regards

MWEB Client Services