Techs are not trained to do the job they are required to do

It has now been more than a month of struggling with Mweb tech agents that do not even know how to do their job properly. Mweb simply refuses to fix their faulty lines every call they tell you, So sorry to hear of the inconvenience but please jump through another hoop and test this. Once tested it takes them another week to not respond and you have to phone after them only to find out you must jump through more hoops because they closed the ticket.