Tech Support FIAZ - Put on hold when Cancel Servic

After cancelling uncapped (capped) service from MWEB in October my line was to be released 1 December. As my new ISP was unable to commence with line transfer I decided to call tech support to query. A Mr Fiaz answered, when he heard it related to cancellation no further info was requested and I was put on hold. <br> <br> After some time listening to adds and the great service MWEB provides the system gave me an option to talk to Sales, the lady there was helpful and provided info requested THANKS!!<br> <br> MWEB, Mr Fiaz is the reason and confirmation that I made the correct choice to move<br> <br> Disappointed Ex customer