ST
Sandi T
1 reviews | Active since Jun 2022
20 Mar 2026, 10:17
Taking useless to a new level
I cannot explain how useless MWEB are, from the humans to the pathetic bots on their chat platform. Honestly its as if they're trying to lose all their business. Their app is pathetic, their chat system is ridiculous. I wouldn't recommend them to a single soul.
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Mweb's replyOfficial
20 Mar 2026, 10:28Hello Sandi,
We completely understand your frustration and acknowledge the challenges you’ve experienced with our chat platform and app. It’s clear this situation has caused significant inconvenience, and this is not the experience we want our clients to have.
To address your concerns, we have shared your feedback with the relevant teams so they can review both the chat system and app functionality. The teams are committed to identifying improvements to ensure interactions with Mweb are seamless and effective.
If you would like assistance regarding any ongoing issues, please send a direct message on Hello Peter, and our team will provide personalised support.
We sincerely appreciate you taking the time to provide this feedback as it helps us understand where improvements are most needed and allows us to work toward a better experience for all clients.
Kind regards,
Mweb Team
We completely understand your frustration and acknowledge the challenges you’ve experienced with our chat platform and app. It’s clear this situation has caused significant inconvenience, and this is not the experience we want our clients to have.
To address your concerns, we have shared your feedback with the relevant teams so they can review both the chat system and app functionality. The teams are committed to identifying improvements to ensure interactions with Mweb are seamless and effective.
If you would like assistance regarding any ongoing issues, please send a direct message on Hello Peter, and our team will provide personalised support.
We sincerely appreciate you taking the time to provide this feedback as it helps us understand where improvements are most needed and allows us to work toward a better experience for all clients.
Kind regards,
Mweb Team
Best regards,
Mweb's reply20 Mar 2026, 10:28
Official
Hello Sandi,
We completely understand your frustration and acknowledge the challenges you’ve experienced with our chat platform and app. It’s clear this situation has caused significant inconvenience, and this is not the experience we want our clients to have.
To address your concerns, we have shared your feedback with the relevant teams so they can review both the chat system and app functionality. The teams are committed to identifying improvements to ensure interactions with Mweb are seamless and effective.
If you would like assistance regarding any ongoing issues, please send a direct message on Hello Peter, and our team will provide personalised support.
We sincerely appreciate you taking the time to provide this feedback as it helps us understand where improvements are most needed and allows us to work toward a better experience for all clients.
Kind regards,
Mweb Team
We completely understand your frustration and acknowledge the challenges you’ve experienced with our chat platform and app. It’s clear this situation has caused significant inconvenience, and this is not the experience we want our clients to have.
To address your concerns, we have shared your feedback with the relevant teams so they can review both the chat system and app functionality. The teams are committed to identifying improvements to ensure interactions with Mweb are seamless and effective.
If you would like assistance regarding any ongoing issues, please send a direct message on Hello Peter, and our team will provide personalised support.
We sincerely appreciate you taking the time to provide this feedback as it helps us understand where improvements are most needed and allows us to work toward a better experience for all clients.
Kind regards,
Mweb Team
Best regards,