Taken for a ride

2nd December contractor arrived at my home at 11 in the morning checked the pole in my yard started running the wire into my house eventually tried merging the wires but it was not working phoned someone to bring some device he finishes at 4 in the afternoon tells me he needs someone from openserve to open the slot on the pole he leaves the guy from openserve arrived at 9 on the 3rd December in the morning he sorts out the slot on the pole and leaves the initial technician arrived at 10 he said the modem he put in was wrong he needs to get another one in Centurion he will be back in an hour he arrived back at my place at 4.30 in the afternoon puts everything in order tells me I will be having internet immediately after he closes the job card I phone mweb to activate my account the guy asks me for a b number on the box I didn't find the b number he tells me it will take 48 hours to activate I went on a rant I admit he tells me do i want to cancel my fibre no where in the conversation do I tell him to cancel my order these conversation are taped I phone the contractor he gives me the b number I contact mweb again a lady spoke to me according to her I wanted to cancel I tried explaining to her she tells me it's rude to speak over her who is working for who I don't need her business she needs mine eventually she phone's back I give her the b number she tells me activation only in 48 hours I heard so much good things from mweb f8bre I canceled my rain only to go through this horrible experience she was rude the technician was *********** the whole experience was horrible I want mweb to listen to the recording please and I am not incurring any cost for installation