MK
Mattheus K
1 reviews | Active since Feb 2019
14 Apr 2026, 13:26
Surprisingly good service from Mweb
I did wait for 45 minutes to talk to a technical agent but it was worth it. @*** was very efficientand even assisted with a 'warm transfer' to sales, enabling me to upgrade the size of my mailbox. Thank you
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
14 Apr 2026, 13:28Hi Mattheus, it’s great to hear that, while the wait was longer than expected, the support you received made it worthwhile. Being assisted efficiently and then smoothly guided through a warm transfer to complete your mailbox upgrade is exactly the kind of seamless experience we aim to deliver. If there’s anything further you’d like to explore or optimise with your service, we’re here and ready to assist. Kind regards,
The Mweb Team
The Mweb Team
Best regards,
Mweb's reply14 Apr 2026, 13:28
Official
Hi Mattheus, it’s great to hear that, while the wait was longer than expected, the support you received made it worthwhile. Being assisted efficiently and then smoothly guided through a warm transfer to complete your mailbox upgrade is exactly the kind of seamless experience we aim to deliver. If there’s anything further you’d like to explore or optimise with your service, we’re here and ready to assist. Kind regards,
The Mweb Team
The Mweb Team
Best regards,
MK
Mattheus K's updateReviewer Update
14 Apr 2026, 13:30AI response seem so **** :-)
MK
Mattheus K's update14 Apr 2026, 13:30
Reviewer Update
AI response seem so **** :-)
Mweb's replyOfficial
14 Apr 2026, 13:35Hi Mattheus,
We appreciate you sharing your feedback, it’s been noted and taken on board.If there’s anything further you need or if there’s more we can assist you with, we’re here and ready to help.Kind regards,
The Mweb Team
We appreciate you sharing your feedback, it’s been noted and taken on board.If there’s anything further you need or if there’s more we can assist you with, we’re here and ready to help.Kind regards,
The Mweb Team
Best regards,
Mweb's reply14 Apr 2026, 13:35
Official
Hi Mattheus,
We appreciate you sharing your feedback, it’s been noted and taken on board.If there’s anything further you need or if there’s more we can assist you with, we’re here and ready to help.Kind regards,
The Mweb Team
We appreciate you sharing your feedback, it’s been noted and taken on board.If there’s anything further you need or if there’s more we can assist you with, we’re here and ready to help.Kind regards,
The Mweb Team
Best regards,