AS
Albert S

1 reviews | Active since Feb 2014

01 Feb 2017, 15:19

Surprised, very surprised!

<p>I complained about an issue I had with Mweb (Confused, very confused) and within HOURS someone phoned me to clarify what had happened. Next day yet another person phoned to explain the issue. Unfortunately, I do have to pay the extra charges, but at least they were explained to me, so I am quite content with that.</p>

0
Replies (1)
Mweb
Mweb's reply01 Feb 2017, 15:28
Official

Hi PlummySchopf

Thank you for taking time to send us this positive feedback which we really appreciate.

We continually strive to improve our levels of service and support to our customers therefore we are delighted that your experience was positive.

We will certainly pass your along feedback to the relevant department.

Kind regards
MWEB Client Services

Best regards,