1 reviews | Active since Jun 2010
Stop throttling us!!
<p>Dear Mweb,</p> <p> </p> <p>I pay R765 a month for uncapped 4 meg internet. Absolute *******, I must say, as you close the tap so often that we never get the speed we pay for. This is totally unacceptable. You never own up, you always blame Telkom, yet you 'resolve' the problem miraculously during the night before Telkom could 'fix their fault'. I am so over this, time for change. You are so expensive for such **** internet that you must be losing dosens of clients every day. </p> <p> </p> <p>Stop closing my tap, I don't pay on a sliding scale, I pay a fixed fee. </p>
Hi Nosy
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Hi Nosy
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
