Stop passing the buck and keep us on line

We have been Mweb clients for many years. Recently they told us they will take over our Telkom line and it will be cheaper. Round about that time we started experiencing problems with our service. Our internet goes off continuously daily, sometimes over 90 times a day. Now try and work on the internet or send e-mails with the internet switching off continuously. I report it, they escalate it, I get a text from Telkom to say the problem has been resolved. No follow up or interaction from Mweb. Then they started blaming the filters, replaced them, then they said its the modem, Telkom left us with their modem, no difference, still blamed our modem, went and got a new modem, no difference, dropped like 9 times in the first 10 minutes of installing it. Every time you call in the person you talk to handles this as a new case, shame, your complaint has been open for 22 days!!! NO!!!! We have had cases for the past 6 months, not 22 days!!! They have now made it priority, their priority is : DON'T GET BACK TO THE CLIENT AT ALL!! Mweb, I think you suck. You have made no effort with this case at all.