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Bernard B
1 reviews | Active since Apr 2012
02 Apr 2015, 14:04
STILL WAITING FOR ROUTER!!
Ordered an Uncapped package from Mweb on the 19th of March. No router has been delivered after I received a sms stating that the order and package has been completed. After 4 phone calls to Mweb the consultants said they would phone me back to let me know about the situation, NOTHING HAPPENS. Cancelling my order NOW!!! PATHETIC SERVICE!!!
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Mweb's replyOfficial
02 Apr 2015, 15:18Hello Berries11,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply02 Apr 2015, 15:18
Official
Hello Berries11,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant, this matter has now been addressed. We will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,