IQ
Irene Q

1 reviews | Active since Oct 2016

13 Nov 2016, 18:48

Still waiting for my password sms

<p>After 2 weeks of no service I posted on Hellopeter. Mweb immediately responded and my line was fixed. Thank you for that.</p> <p>Now I am waiting for TWO days just for an sms with my username and password for the new router. And everytime I call and hold on I pay for the airtime!!!! And receive NOTHING for the time and money I spent. Another weekend with me losing money working from home, my boys, university students searching for somewhere they can write online exams. I am past gatvol.</p>

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Replies (1)
Mweb
Mweb's reply14 Nov 2016, 15:25
Official

Good Day Irene

Thank you for make contact with us.

Our customer care representative has since been in contact with you.

The user name and password has now been provided to you.

Please let us know should you require any further feedback or assistance.

Kind regards
MWEB Client Services