Still waiting for Fibre
<p>I ordered Fibre on the 23rd of March. To date it still has not been activated and installed. I was promised all will be done inside 45 working days from when I signed up. We are way past that now.</p> <p>After numerous calls to the call centre and sales people promising to call back I've still had no luck. </p> <p>I do think this is **** poor service. Hoping this will be resolved within a week.</p>
Good Day Pieter
Thank you for taking the time to make contact with us.
Our customer care representative has since been in contact with you. Our sales team will be in contact with you, in order for us to provide you an update on your order.
We will continue to contact you, until the query has been resolved.
Kind regards
MWEB Client Services
Good Day Pieter
Thank you for taking the time to make contact with us.
Our customer care representative has since been in contact with you. Our sales team will be in contact with you, in order for us to provide you an update on your order.
We will continue to contact you, until the query has been resolved.
Kind regards
MWEB Client Services
Please give many compliments to Cally Chetty your Customer Relations Specialist. She was superd in helping me sort out my problem. I now have fibre up and running. She managed to sort it out within 4 days. She was a star.
Thank you.
Please give many compliments to Cally Chetty your Customer Relations Specialist. She was superd in helping me sort out my problem. I now have fibre up and running. She managed to sort it out within 4 days. She was a star.
Thank you.