Still waiting

After signing up with Mweb for ADSL internet and it working great for the first few months, suddenly our internet stopped working.We called Telkom out to check the line and found nothing wrong, we spent hours on the phone to Mweb technical department trying all sorts of things. Finally it was discovered that Telkom had made a change to the line and now our Mweb modem/router doesn't work. We were told a shipment of new routers is on it's way and we have to wait for a replacement. That was 4 weeks ago.Think it might be time to change to Telkom!