STILL NOT RESOLVED

I was sent a tweet on EASTER SUNDAY at lunchtime to tell me a technical specialist was trying to get hold of.<br> EASTER SUNDAY! Of course I was not available. <br> <br> They rescheduled a call for Monday 6th, I was kept on the line being asked 50 questions and at the end of it I was told that an investigator will have to be assigned and he could not tell me how long the process could take.<br> He could not otherwise help me.<br> <br> As it is settling an all most R600 first invoice is a RIPOFF. <br> <br> You need to authorise an immediate cancellation - at no fee, please contact me Urgently.<br> How can your company possibly think that this is fair??<br> <br> I am sick of repeating myself<br> I am sick of dealing with call centres and getting nowhere<br> ACCOUNT NUMBER ***9<br> AK Whiting<br>