SB
Shelley B

1 reviews | Active since Nov 2011

08 Feb 2016, 10:10

Still not resolved

Still NO HELP on this matter from MWEB.<br> <br> THEY wrote on Hello Peter that there is a conclusion but I have not heard from them.<br> <br> I now see they have decided to remove this matter from Hello Peter too.<br> <br> I was harassed by two In one day, condescending people from MWEB trying to get my very ill father to admit to some nonsense. He kept saying that his daughter deals with these matters on his behalf. <br> <br> The lady caller didn't seem to believe my poor father was so ill. He is now back in hospital for six weeks on IV treatment.<br> <br> Both callers bombarded me with the same questions. Trying to force me to admit to what they wanted me to say on tape.<br> <br> I eventually told her that I was very annoyed with them taking up so much of my time from two callers with the same questions.<br> <br> Can ANYONE at MWEB help? <br> <br> I have never known such ***** treatment from a large company.<br> It is an absolute disgrace.<br> <br> Shelley<br>

0
Replies (1)
Mweb
Mweb's reply08 Feb 2016, 15:05
Official
Hello Shelley5,

Thank you for taking the time to raise your concerns.

Our customer care team made contact with you today, unfortunately you where not available to discuss the query.

We will make contact with you tomorrow to address the complaint.

Kind regards
MWEB Client Services