AW
Angee W
1 reviews | Active since Oct 2010
19 Feb 2015, 13:40
Still Not Connected
Anyone thinking of choosing Mweb for a 3G WIFI - Do Not Do It !!<br> I went to the Mweb store in Cresta on Saturday where I signed my agreement. It is now Thursday and I still have not been able to connect to my Wifi. I have spent endless time on the phone and sending emails and no-one has sorted this out yet. I have already been sent my first Statement and Invoice and as yet not been able to use the service.<br> <br> Regretting the decision to choose MWeb
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Mweb's replyOfficial
19 Feb 2015, 14:51Hello angeew,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply19 Feb 2015, 14:51
Official
Hello angeew,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,