Still no feedback from MWeb

Hi

Please give this email the necessary attention it deserves.

I have been sending complaints with regards to MY VOIP that I got from you guys and up to today still no feedback.

I am very sure that you guys are aware of the CPA act.

The system that you guys supp**** is not working. Also the Yealink T19 phone you supp**** me is faulty. Yet you keep on sending messages about payment. I cannot pay for something that I cannot use.

Please let me know where I can return your product as I am no longer interested in any of our products. I cannot afford to pay for something that I do not use.

You guys have ignored previous emails, complaints etc. I just want to make it very clear that if this matter is not sorted within 24 hours from now, I will approach media and the Ombudsman.