1 reviews | Active since Apr 2010
Still no adsl after your ECD!!!!
<p>I reported a fault with my adsl line to Mweb in the beginning of March! I'm now going on 6 weeks with no adsl!</p> <p>Mweb called me last week to tell me I will have adsl by Monday the 17th of April. Telkom then confirmed on Hellopeter that the ECD will be no later than the 13th of April! Well it is now the 17th and surprise suprise! No adsl!</p> <p>I have to work tomorrow and again I am going to have to pay expensive 3G rates!</p> <p>I cannot wait for fiber to be installed so I can change service providers. </p> <p>Mweb - please send me my invoice and statement showing a nil balance for this month! There is no way in hell I am paying for this month of no service!!</p>
Good day Belinda
Thank you for taking the time to raise your concerns.
As discussed with our client service representative, this matter has now been addressed and escalated to the relevant department to assist.
They will follow up on this matter with Telkom and will be in contact with you until it is resolved.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Good day Belinda
Thank you for taking the time to raise your concerns.
As discussed with our client service representative, this matter has now been addressed and escalated to the relevant department to assist.
They will follow up on this matter with Telkom and will be in contact with you until it is resolved.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
