HB
Herman B
1 reviews | Active since Apr 2011
19 May 2015, 09:10
still deducting money 5 months after contract expi
I signed a year contract with mweb only to find out to my utter shock that 5 months after the contract expired they are still taking money from my bank account. This is *****. I havent used any data since December when the contract expired. This is bad mweb.
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Mweb's replyOfficial
19 May 2015, 10:19Hello hjb,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
This has been escalated to the relevant department to investigate and contact you.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
This has been escalated to the relevant department to investigate and contact you.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Mweb's reply19 May 2015, 10:19
Official
Hello hjb,
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
This has been escalated to the relevant department to investigate and contact you.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed.
This has been escalated to the relevant department to investigate and contact you.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services