*****ING AIRTIME FROM CUSTOMERS DUE TO INCOMPETENCE !!!

HOW DAMN LAUGHABLE !!!

I AM DISGUSTED, BEYOND WORDS WITH YOUR BLATANT THEFT !!!

YOU KEEP PROMOTING YOUR THIEVING BUSINESS !!! AND EMPLOY UNTRAINED, ARROGANT, *********** AND BLUNTLY RUDE STAFF ….

WE ARE CONSTANTLY WITHOUT SERVICE FOR AT LEAST 8 HOURS EVERY SINGLE WEEK. WHEN WE CONTACT YOUR SO-CALLED “HELP DESK” ---- WE ARE BEING HELD ON THE LINE FOR A MINIMUM OF 30 MINUTES AT A TIME. OFTEN WITHOUT EVEN BEING ATTENDED TO.

JUST IN THE PAST 2 DAYS, BETWEEN MYSELF AND MY WIFE, YOUR *********** AND UNTRAINED STAFF STOLE 1.5 HOURS AIRTIME FROM US. THE INDIAN WHO WAS SUPPOSED TO HAVE “FIXED” THE PROBLEM, JUST MADE IT WORSE ---- BECAUSE HE DOES NOT KNOW WHAT THE HELL HE IS SUPPOSED TO DO. AFTER BEING ON THE LINE WITH THIS CLOWN, FOR ALMOST AN HOUR, HE JUST CUT THE CALL. OBVIOUSLY BECAUSE HE IS NOT TRAINED TO FIX PROBLEMS ---- HE IS EMPLOYED BY MWEB JUST TO ***** FROM THE PUBLIC ON YOUR BEHALF !!!

WHEN I ASKED THIS CLOWN TO CALL ME BACK, AS HE WAS NOT SUCCESSFUL IN TRACING NOR FIXING THE PROBLEM AND KEPT ME ON THE LINE FOR SUCH A LONG TIME, I WAS TOLD THAT CANNOT BE DONE !!!

YOUR *********** STAFF CONSTANTLY BLAME SADV FOR YOUR STUFFUPS === IT IS YOUR DUTY, SINCE I PAY YOU AND NOT SADV, EVERY SINGLE MONTH, TO KEEP YOUR SERVICE UNINTERRUPTED ---- NOT MINE.

WE ARE ALREADY PAYING IN EXCESS OF R1,100.00 PER MONTH FOR SUH A THIEVING SERVICE ON TOP OF THE MINIMUM OF 23 HOURS AIRTIME YOUR CONSTANTLY INTERRUPTED SERVICE HAS COST US ALREADY.

MY WIFE KEPT COMPLAINING ABOUT THIS, INSTEAD OF FIXING YOUR ****, YOUR ARROGANT TWITTER PROFILE OPERATOR BLOCKED MY WIFE FROM TELLING THE WORLD ABOUT YOUR THIEVING GAME !!!

I, MYSELF, HAVE BEEN COMPLAINING ENDLESSLY ON FACEBOOK, HELLO.PETER AND VIA EMAIL. NOTHING GETS DONE IN ORDER TO SOLVE THIS ISSUE.

I DEMAND YOUR WRITTEN APOLOGY AS WELL AS COMPENSATION FOR *****ING OUR VALUABLE AIRTIME !!!

I AM NOW GOING TO LOGE A COMPLAINT WITH THE CONSUMER BOARD AND A CLAIM AGAINST YOU FOR LOSS OF INCOME AS WELL AS REIMBUR*****T FOR THE AIRTIME WE HAVE LOST !!!

YOU ARE HEREWITH REQUESTED TO CONTACT ME IN ORDER TO RESOLVE THIS MATTER !!!