Stay away from the ******** and helplessly idiotic service from a company called Mweb

Do we need to even write something about the absolutely hopeless and ******** way Mweb does there business and *****s their clients? Just look at the reviews and you know you should never allow yourself in the hands of these ********s. We have a case open with them for being overcharged for a call out fee by open serve for a faulty line in December 2022. Repairing faulty lines is to the costs of the provider, not the client. This obviously does not count for the ********s of Mweb. We phoned technical they told us to phone billing, then billing told us to phone technical and so on and so on….they play this stupid with us hoping that the customer shuts up in the face of so much stupidity. The overcharge was reported in April already, nothing has been done yet by Mweb, despite numerous calls and promises that a supervisor would call back. And they still try to take off the funds unauthorised and we force them back into our account. We have now blocked them from doing this, isn't it a shame that one has to go to these extremes with the ********s of Mweb? Do yourself a favour and do not contact these ********s from Mweb, there are so many other and even cheaper options where you can actually reach somebody by mail and get an answer. Mweb on the other hand has installed a closed system where you cannot do anything if they choose not to answer expect blocking them from ********ly taking funds off your account. Stay away from Mweb, so many better and cheaper providers!