STAY AWAY FROM MWEB..0 rating, no service.

Mweb the worst provider. Do not use them. Go anywhere they are pathetic. I ordered fibre on 27.01.2022. I was told to do an immediate deposit which I did, after 7 days I followed up and they told me I can't have openserve but I can have vumatel. So I changed the order. On the 17th February, vumatel came to install the ethernet box and connect the router. Mweb professing to have a policy that they mention more than 4 times on their answering system when you call and they waste 4 minutes of your airtime telling you all the things that definitely don't happen. One call everyday for 14 days after the installation, that's not counting from time of your order. And 14 days and 12 hours later so far as of now they still have not activated my service. I run a virtual office and have no internet thanks to Mweb. Just calling them alone has cost me R900 and yet I still don't get any service. This business is the biggest **** out there, a joke to say the least. Apparently which I can believe there is no Managers available and they don't have phones and well the MD or CEO or any senior management does not exist and you may NOT get their number because they don't have one. I have posted numerous complaints and this shows that they just don't care because they can't even be bothered to resolve the matter. I am so sick and tired. Seriously as angry as I am I want you all to know that you would be better off to go elsewhere. If you start with MWeb they block your fibre line and you cannot go to another provider because they tell me it's already allocated to MWeb. So here's the thing. You can't get fibre because they allocated the line, but they can't give you service because they haven't been given instructions from vumatel to activate. If this is the case just go straight to Vumatel because mweb is not good and proper and they are definitely not able to assist you. PLEASE take my advise. Stay away. The worst part is they ask you to rate their service after every call. Really? What service I haven't got service.