RM
Reinard M
1 reviews | Active since Dec 2011
28 Apr 2015, 20:18
STAY AWAY!!!!
The worst ISP by far, I have been struggling for more than a month now to get my internet speed sorted out!<br> <br> I am paying for an uncapped 4MB line, and only getting 0.12MB download at best. After sending numerous emails and follow up emails the problem is still not resolved. I was referred to a \senior"technician which promised to have it sorted out"
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Mweb's replyOfficial
29 Apr 2015, 11:30Hello ReinardM,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply29 Apr 2015, 11:30
Official
Hello ReinardM,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,