Staff are excellent, but limited to ocutel is the challenge

Hi D D,

Thank you for sharing your feedback. It’s great to hear that you find the staff excellent and supportive. We also appreciate your comments regarding network limitations and the importance of reviewing promotional terms and conditions, as clear expectations play an important role in the overall customer experience.
We’ll continue focusing on providing transparent information and helpful guidance so customers can make fully informed decisions and enjoy a smooth service experience.

Kind regards,
The Mweb Team