JD
Janice D
1 reviews | Active since Mar 2026
11 Mar 2026, 15:32
SPAM from Mweb
I have been inundated with spam for the past week up to 15 a day. Mweb should be filtering these spam messages out. Action required please Mweb.
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
11 Mar 2026, 16:07Hello Janice. Thank you for bringing this to our attention. We understand how frustrating it can be to receive a high volume of spam emails, and we appreciate you flagging the increase you have noticed. Our technical teams are aware of the recent spike in spam activity affecting some mailboxes. Changes were implemented over the weekend and our specialists are actively working on further improvements to strengthen filtering and reduce the number of unwanted messages reaching customer inboxes. These adjustments can take a little time to fully take effect, however the team is focused on minimizing the impact as quickly as possible. Please be assured that this matter is receiving active attention from our technical teams, and they are doing all they can to get the situation under control. R^
Best regards,
Mweb's reply11 Mar 2026, 16:07
Official
Hello Janice. Thank you for bringing this to our attention. We understand how frustrating it can be to receive a high volume of spam emails, and we appreciate you flagging the increase you have noticed. Our technical teams are aware of the recent spike in spam activity affecting some mailboxes. Changes were implemented over the weekend and our specialists are actively working on further improvements to strengthen filtering and reduce the number of unwanted messages reaching customer inboxes. These adjustments can take a little time to fully take effect, however the team is focused on minimizing the impact as quickly as possible. Please be assured that this matter is receiving active attention from our technical teams, and they are doing all they can to get the situation under control. R^
Best regards,