M
Michael
1 reviews | Active since Mar 2026
24 Mar 2026, 13:00
Some of your agents ...
Some of your agents are difficult to work with we wait long hours to get them to respond then when they respond they exist the chart with our hearing my cries it's honestly frustrating and it makes it seem like they all like that it's just a few rotten potatoes that want to tarnish your brand
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Mweb's replyOfficial
24 Mar 2026, 13:10Hi Michael,
We understand how incredibly frustrating it can be to wait for hours for a response, only to have the chat end before your concerns are fully addressed. It’s completely reasonable to feel ignored or unheard in these situations, and we recognise how discouraging this must be, especially when you’re trying to resolve an issue and rely on our support. Experiencing this can make it seem as though the service is consistently poor, even if it’s only a few instances, and we appreciate how this impacts your trust and overall experience with us.
Thank you for sharing your experience. We always aim to provide the best service possible, and your feedback helps us identify areas for improvement so that all customers can enjoy a smoother and more responsive experience.
If you still require assistance, you can send a direct message on Hello Peter, and the team will be happy to help.
We appreciate your patience and thank you for helping us improve.
Kind regards,
Mweb Team
We understand how incredibly frustrating it can be to wait for hours for a response, only to have the chat end before your concerns are fully addressed. It’s completely reasonable to feel ignored or unheard in these situations, and we recognise how discouraging this must be, especially when you’re trying to resolve an issue and rely on our support. Experiencing this can make it seem as though the service is consistently poor, even if it’s only a few instances, and we appreciate how this impacts your trust and overall experience with us.
Thank you for sharing your experience. We always aim to provide the best service possible, and your feedback helps us identify areas for improvement so that all customers can enjoy a smoother and more responsive experience.
If you still require assistance, you can send a direct message on Hello Peter, and the team will be happy to help.
We appreciate your patience and thank you for helping us improve.
Kind regards,
Mweb Team
Mweb's reply24 Mar 2026, 13:10
Official
Hi Michael,
We understand how incredibly frustrating it can be to wait for hours for a response, only to have the chat end before your concerns are fully addressed. It’s completely reasonable to feel ignored or unheard in these situations, and we recognise how discouraging this must be, especially when you’re trying to resolve an issue and rely on our support. Experiencing this can make it seem as though the service is consistently poor, even if it’s only a few instances, and we appreciate how this impacts your trust and overall experience with us.
Thank you for sharing your experience. We always aim to provide the best service possible, and your feedback helps us identify areas for improvement so that all customers can enjoy a smoother and more responsive experience.
If you still require assistance, you can send a direct message on Hello Peter, and the team will be happy to help.
We appreciate your patience and thank you for helping us improve.
Kind regards,
Mweb Team
We understand how incredibly frustrating it can be to wait for hours for a response, only to have the chat end before your concerns are fully addressed. It’s completely reasonable to feel ignored or unheard in these situations, and we recognise how discouraging this must be, especially when you’re trying to resolve an issue and rely on our support. Experiencing this can make it seem as though the service is consistently poor, even if it’s only a few instances, and we appreciate how this impacts your trust and overall experience with us.
Thank you for sharing your experience. We always aim to provide the best service possible, and your feedback helps us identify areas for improvement so that all customers can enjoy a smoother and more responsive experience.
If you still require assistance, you can send a direct message on Hello Peter, and the team will be happy to help.
We appreciate your patience and thank you for helping us improve.
Kind regards,
Mweb Team