GS
Gert S
1 reviews | Active since Jun 2011
14 Mar 2016, 10:15
Slowest internet
WE HAVE HAD THIS FIGHT WITH MWEB FOR AS LONG AS WE HAVE BEEN WITH THEM, SO I DONT KNOW IF IT IS A SALES METHOD OF FORCING YOU TAKE A BIGGER PACKAGE OR IF IT JUST PLAIN BAD SERVICE. <br> WE HAVE A 2MB LINE BECAUSE THAT'S ALL WE NEED. BUT AT MOST GET 0.7MB OUT OF IT ACCORDING TO THE [URL Removed] TEST. <br> AND WHEN WE PHONE IN WE ARE TOLD TO TAKE A BIGGER LINE. <br> <br> PLEASE BE CAREFULL BEFORE YOU SIGN WITH MWEB<br>
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Mweb's replyOfficial
14 Mar 2016, 15:24Hello gertsmit,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
A technical specialist call back will be in contact with you, in order for us to troubleshoot further.
We will continue to contact you, until the query has been addressed.
Please bear with us during this time.
Kind regards
MWEB Client services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
A technical specialist call back will be in contact with you, in order for us to troubleshoot further.
We will continue to contact you, until the query has been addressed.
Please bear with us during this time.
Kind regards
MWEB Client services
Best regards,
Mweb's reply14 Mar 2016, 15:24
Official
Hello gertsmit,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
A technical specialist call back will be in contact with you, in order for us to troubleshoot further.
We will continue to contact you, until the query has been addressed.
Please bear with us during this time.
Kind regards
MWEB Client services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
A technical specialist call back will be in contact with you, in order for us to troubleshoot further.
We will continue to contact you, until the query has been addressed.
Please bear with us during this time.
Kind regards
MWEB Client services
Best regards,