MNPF
MANUEL N. PONTES FILHO
1 reviews | Active since Dec 2011
30 Mar 2016, 00:41
SLOW SPEED OF INTERNET CONNECTION!
MWEB internet connection has been VERY bad since last month and we had NO connection at all in some days. <br> We noticed that happened most of the time close to the end of the month.<br> I have an Uncapped package so they can not reduce the speed or cap me as I asked a package that would be not interrupted and with the same speed i requested.<br> MWEB need to sort this out urgently and provide what i paid for.
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Mweb's replyOfficial
30 Mar 2016, 16:25Hello M.PONTES Filho,
Thank you for taking the time to bring this matter to our attention.
As discussed with our customer care consultant, this matter has been addressed and a call with a specialist will be arranged for you.
We will remain in contact with you until this is resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As discussed with our customer care consultant, this matter has been addressed and a call with a specialist will be arranged for you.
We will remain in contact with you until this is resolved.
Kind regards
MWEB Client Services
Mweb's reply30 Mar 2016, 16:25
Official
Hello M.PONTES Filho,
Thank you for taking the time to bring this matter to our attention.
As discussed with our customer care consultant, this matter has been addressed and a call with a specialist will be arranged for you.
We will remain in contact with you until this is resolved.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
As discussed with our customer care consultant, this matter has been addressed and a call with a specialist will be arranged for you.
We will remain in contact with you until this is resolved.
Kind regards
MWEB Client Services