Slow Service

MWEB is terrible!!! I well tell every person I come across to stay away from Mweb! I'm an IT manager that's been trying to follow up on a late fibre installation for one of our employees to work from home. After waiting for 20 min I got through to customer service, after a hassle to find out what is taking so long all that Khandile could tell me was the status the install is on pending seconds after that the call cut off, I called back immediately and asked to speak to a manager and Khandile said he cant put me through, After an argument he transferred the call that went no where!! Plus is attitude and energy was so flat and unappealing above all. Hello pieter and all other social platforms will follow after this comment. The fibre order number is : X***

Can someone give us an update on why theres a delay in this fibre installation??