DG
Dean G

1 reviews | Active since Dec 2015

05 Jan 2016, 14:42

Slow Processing of Service Required

Hi There<br> <br> On 24 December 2015 I received a message stating \your adsl line order is complete". When setting up the router I noticed the adsl light was not on. Long story short on the same day they stated there is an issue with the line and a Telkom fault ref 42AWK241215 was raised"

0
Replies (1)
Mweb
Mweb's reply05 Jan 2016, 15:46
Official
Hello Dean.G,

Thank you for taking the time to bring this matter to our attention.

As per your discussion with our customer service representative, this matter has now been addressed.

We will remain in contact with you until this is resolved.

Kind regards
MWEB Client Services