Slow Line Speed
<p>Goodday, i recently upgraded to a 10 mps line. We already checked if my area can support this speed. After several speedtests on several days my speed began dropping. Highest was 8.7mps. I am now at 6mps.</p> <p> </p> <p>Id like this to be fixed because im not getting my speed that I pay for. I previously had the problem aswell and after a struggle they finally fixed my line speed. </p> <p> </p> <p>No, my computer, several phones dont have any sort of virusses that can affect my speed. </p> <p> </p> <p>Look into this as soon as possible.</p>
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
24 Oct 2016, 12:35Good day hubert-van-tonder
Thank you for taking the time to raise your concern.
As discussed with our customer service representative, this matter has been addressed and we will investigate the cause of your slow speeds.
We have arranged for a specialist to call you to do some testing with you regarding this matter.
Kind Regards
MWEB Client Services
Best regards,
Mweb's reply24 Oct 2016, 12:35
Official
Good day hubert-van-tonder
Thank you for taking the time to raise your concern.
As discussed with our customer service representative, this matter has been addressed and we will investigate the cause of your slow speeds.
We have arranged for a specialist to call you to do some testing with you regarding this matter.
Kind Regards
MWEB Client Services
Best regards,