AS
Anton S
1 reviews | Active since Aug 2015
13 Aug 2015, 15:54
Slow internet after 6 in the evenings
My internet connection slows down considerably in the evenings. It gets so bad that I struggle to open websites, says page cannot be displayed. I don't understand how the speed could be fine the whole day and so slow in the evenings. I am paying for a 4 meg line which I cannot use.
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Mweb's replyOfficial
13 Aug 2015, 16:56Hello antonsteyl82,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply13 Aug 2015, 16:56
Official
Hello antonsteyl82,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services